About

Overtime is a voice-first AI agent platform purpose-built for debt collections and account receivables teams seeking higher recovery rates, lower operating costs, and uncompromised compliance.

Built around three commitments

With Overtime, more volume means higher margins — not higher labor costs.

Succeed

Recover more revenue, faster.

Voice-first AI outreach increases promise-to-pay rates, improves contact efficiency, and shortens resolution cycles with measurable recovery impact.

Save

Lower cost to collect while scaling performance.

Activate AI agents instantly to manage volume spikes without additional staffing. Continuous analytics optimize performance against recovery outcomes.

Safeguard

Protect your agency and clients with compliant, respectful engagement.

Built-in guardrails enforce policy requirements with full visibility into calls, decision paths, and performance reporting.

Leadership

Dan Kutchel

Chief Executive Officer

As CEO of Overtime, Dan is bringing our voice-first, AI-native collections platform to market, applying more than 20 years of experience in receivables and healthcare revenue cycle leadership. Previously President and Chief Revenue Officer at Capio, he helped scale partnerships across 1000+ provider clients managing over $54B in patient A/R.

Katie Nelson

Head of Operations

Katie brings more than 20 years of experience across operations, consumer experience, and vendor strategy within regulated receivables. As Chief Experience Officer at a large, scaled debt buyer, she led operational performance with a strong focus on the consumer. Her background spans healthcare and financial services, including technology modernization, vendor strategy, and experience transformation.

Trent Rosebrook

Head of Marketing

Trent brings nearly 3 decades of experience in marketing, demand generation, and sales operations. As Chief Marketing Officer at a high-growth healthcare payments and receivables organization, he led demand generation, oversaw events and partnerships, and implemented systems and analytics to manage and scale the sales pipeline.

Sjorn Lundquist

Head of Revenue

Sjorn has nearly three decades of experience across collections, healthcare revenue cycle, and sales leadership with a track record of building and scaling revenue. Most recently, he served as Chief Growth Officer at ACI, leading sales and business development in the healthcare market.

Caylon Cannon

Head of Healthcare Revenue

Caylon brings nearly four decades of experience in healthcare, revenue cycle management, and receivables. Most recently, he served as Chief Growth Officer at Somatus, a value-based care company focused on improving outcomes for people with kidney disease and other chronic conditions. He has also held leadership positions at Capio, DaVita Labs, Qualink-OSI, HCA Healthcare, Prisma Health, formerly Palmetto Health, and Orlando Health.

Anthony Albanese

Head of Compliance

Anthony brings more than three decades of experience in receivables management compliance, operations, and portfolio performance. Previously Chief Compliance Officer at Pendrick Capital Partners, his expertise includes developing and managing large-scale compliance programs, collaborating directly with regulators, and consistently enhancing operational discipline.

Overtime In The News

The Real Test of Collections AI Is the Outcome

October 7, 2026

Dan Kutchel

Chief Executive Officer

AI gives collections organizations the ability to engage more accounts, extend coverage and handle conversations at a scale that was not previously economical. That expanded capacity is meaningful, but the value of AI ultimately shows up in the same places collections leaders have always cared about: recovery, cost, compliance and the effective use of people. As the technology becomes more common, the strongest platforms will be the ones that improve the operation, not simply increase the amount of activity moving through it.

AI Deployment Strategy: Scaling in Production

September 23, 2026

Katie Nelson

Head of Operations

A strong AI demo can prove that a technology is capable. It cannot prove that the technology is ready for your operation. In receivables, collections and patient financial engagement, the real work begins after the demo: defining where AI should start, how it should interact with existing systems and teams, what success looks like, and where the boundaries need to be. The strongest programs are not necessarily the ones that automate the most on day one. They are the ones that start with a clear problem, learn from real interactions and expand from evidence.

Voice-First AI: An Operating Advantage, Not a Feature

September 16, 2026

Dan Kutchel

Chief Executive Officer

Voice AI is becoming easier to access, which means the technology itself is no longer enough to differentiate. In collections, receivables and patient financial engagement, the real advantage comes from what an organization can understand, accomplish and learn through a live conversation. Voice can turn unstructured interactions into both immediate action and operational intelligence. The opportunity is not simply to automate calls, but to use conversations as a foundation for better decisions and deeper automation.

Explore Overtime

Recover more revenue. Lower your cost to collect. Stay compliant by default.