Strategic partnership delivers seamless, AI-powered consumer engagement and conversational payments
MIAMI, FL and CAMBRIDGE, MA – Overtime, an AI-native platform transforming collections, receivables, and healthcare, and Authvia, a leader in conversational payments and payment orchestration, today announced a strategic partnership to deliver an integrated AI engagement and payment orchestration solution for modern accounts receivable. Combining Overtime’s AI-powered conversations with Authvia’s secure, embedded digital payments, the partnership reduces friction in the customer journey and improves operational efficiency of account receivable teams.
As organizations increasingly deploy AI to automate customer interactions, they need secure transaction infrastructure that supports agentic commerce by connecting AI-powered engagement with trusted payment execution.
Today’s consumers increasingly expect flexibility and choice in how they interact with and make payments to accounts receivable teams. This partnership delivers that flexibility, bringing together Overtime’s AI voice platform and Authvia’s payment technology to create a seamless experience from consumer engagement through payment resolution. Organizations can engage consumers through AI voice, SMS, and digital channels while enabling secure payments within the same interaction, reducing friction, improving the consumer experience, and accelerating resolution.
Overtime has integrated Authvia into its AI-native receivables platform, enabling payment orchestration and support for multiple payment processors, payment methods, and conversational payment experiences. The companies will also work together to introduce the combined solution to organizations across collections, financial services, and healthcare.
“Collections is evolving from a fragmented, transactional process into a connected consumer experience. By bringing conversations and payments together, organizations can make resolution easier and more positive for everyone involved,” said Dan Kutchel, CEO of Overtime. “Together with Authvia, we’re helping organizations automate the entire consumer journey from conversation to payment, making payments simpler for consumers and improving outcomes for our clients.”
“AI is changing how businesses engage with consumers, but engagement alone doesn’t complete a transaction,” said Chris Brunner, CEO of Authvia. “As organizations adopt AI-driven experiences, they need trusted infrastructure that securely connects those interactions to payment execution. We’re combining intelligent AI engagement with payment orchestration to help organizations simplify payments, improve recovery performance, and deliver a better consumer experience.”
Together, the companies will deliver:
- AI-powered voice and digital consumer engagement delivering faster payments.
- Secure conversational payments embedded directly into consumer interactions.
- Flexible payment orchestration supporting multiple payment processors and payment methods.
- Faster implementation with enterprise-grade security, compliance, and scalability.
- A unified solution that connects consumer engagement directly to payment resolution.
The strategic partnership reflects both companies’ commitment to helping organizations improve recovery performance while creating a more transparent, convenient, and consumer-friendly experience. By combining intelligent AI engagement with frictionless digital payments, Overtime and Authvia will enable organizations to recover more, lower operating costs, and strengthen relationships with the consumers they serve.
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About Overtime
Overtime is an AI-native receivables platform that helps organizations recover more, reduce operating costs, and improve the customer experience through intelligent voice AI, automation, and compliant customer engagement. Built by industry operators, Overtime serves collection agencies, creditors, financial institutions, and healthcare organizations.
About Authvia
Authvia is the platform that connects modern customer engagement to completed transactions. As businesses adopt AI-driven experiences, its payment orchestration platform powers agentic commerce by enabling AI agents and digital experiences to securely support key steps of the payment journey across messaging, voice, web, and other digital channels. Built on patented technology and distributed through leading banks and payment processors, Authvia delivers secure, compliant transaction experiences at scale. Learn more at www.authvia.com.